How do I claim my registration?
In order to create or join a team, transfer to a new start time or event, purchase add-ons or view your registration, you must first claim your registration. To do so, follow these steps:
- Navigate to My Events
- Click the 'CLAIM REGISTRATION' bar at the top
- Enter your Registration Number (ID)
Note: Registration Numbers begin with R-, such as R-00TLJL7Q. You can find your Registration ID in your registration confirmation email.
Note: Copying and pasting registration number is recommended to avoid mistakes such as confusing the number "0" with the letter "o".
- Click 'Submit'
- Confirm that the registration information is correct
- Click 'Save'
Note: Please make sure that your Active Profile information (full name, email address, date of birth) is an exact match to your registration information, or else this will cause a problem with claiming your registration.
If you are having issues or receiving an error message when claiming your registration, please find more information here.
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